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What if my Next Due Date and or Next Due Amount is wrong?

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  • What if my Next Due Date and or Next Due Amount is wrong?

    If the Next Due date is wrong, or the next Due Date shows more money than you believe is actually owed, you can easily make an adjustment.

    First open the contract; then select the Schedule Tab; in the Orange bar on the right click "View Past Payment Schedule." Once you see the pop-up, "Past Payment Schedule" scroll to the bottom. You will see a list of payment dates. Note the redial button, some are marked Paid/Skipped and others are marked Due. If a past or future payment is Paid/Skipped click Paid/Skipped to change the status of the payment.

    Once you have completed the change, review the Payment summary to confirm it was corrected.


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